Convene – One Liberty Plaza, NYC
Access to Digital RealFocus Library
Breakfast & Lunch, and Unlimited All Day Coffee, Tea, & Snacks (That’s Right)
SiteCompli Swag & Surprises
ON SALE THROUGH OCTOBER 3RD ONLY
We're here to help your team win.
Monday, October 27th
All-Day Event For Better Compliance & Ops Management
RealFocus presented by SiteCompli brings together the best industry experts, agency representatives, and management professionals to review best practices, new trends, and critical details on real estate compliance and property operations. It’s the only all-day event that connects your team with need-to-know information for managing your portfolio.
From panel sessions with industry leaders to new feature trainings for your staff, RealFocus is where you want to be to stay ahead of the property management curve.
RealFocus 2025 was hosted on Monday, October 27th. Check out our recap video to see the highlights from this year’s event, and stay tuned for more compliance education from your team at SiteCompli!
Learn
Engage and interact with management & compliance experts to get the latest updates on running your properties.
Ideate
Network with fellow colleagues and industry leaders during targeted workshops, Q&A sessions, and a few fun surprises!
Innovate
Discover new products and technology to make your operations more automated, and your life less stressful.
AGENDA PREVIEW
The best property management organizations send their teams to RealFocus to ensure they’re prepared to face another year of compliance challenges. It’s the best place to learn from industry experts, agency representatives, and fellow professionals – all in one day, in one location.
Here are some highlights from this year’s agenda:
- Your chance to learn & interact with representatives from DOB, DSNY, FDNY, and the DOHMH
- Annual violations report: which neighborhoods see the most violations?
- Expert-led panels focused on reducing compliance costs & understanding regulations
- Featured keynote panel on big facade challenges & upcoming changes
- Announcements for new SiteCompli & InCheck features, and how you can test upcoming releases!
Take a look at this year’s full agenda, listed below:
08:00
Breakfast & Registration
Get your RealFocus started the right way! We'll be here ready to check you and your teammates in for a day of learning and fun. And don't worry - we've got unlimited, all-day coffee on hand.
60min
The North Gallery
All Attendees
Grand Slam Strategies: How We’re Approaching Compliance This Year
This year's RealFocus is all about identifying winning strategies for compliance challenges. That's why we're starting the day with stories from teams like yours - sharing what's working for them, how they're handling NYC compliance, and what they're planning for the future. We'll also share some new, just-released, and upcoming features available to you in SiteCompli and InCheck. Join SiteCompli's Seth Dotterer and Ben Tanzer for can't-miss announcements and a great kickoff to your day!
45min
The Forum
Morning Keynote: Focus on Facades
With major changes coming at the end of FISP Cycle 10, there's no better time to talk about NYC facades. Learn from our panel of experts about how teams are tackling challenging facade processes (and avoiding major penalties) from engineering, legal, and planning perspectives. Get best practices as we enter the start of the last FISP cycle as we know it - and think about how recent laws may impact the program going forward. Moderator/Lead Panelist: Mark Hertz; CEO - The Mark Hertz Group Expert panelists: Prabhu Perumalsamy, PE; Principal - O & S Associates Tim Webb, AIA, LEED AP; Principal - O & S Associates Christopher M. Tarnok, Esq.; Partner, DL Partners
45min
The Forum
The State of Our Neighborhoods: Violation Counts In 2025
Join us as we review our State of the Neighborhoods Violation Report for 2025. Get a first-release look at our annual report covering citywide violation trends, predictions, and year-over-year updates, including:
- Which neighborhoods are seeing the most violations?
- Violation "benchmarking" for building sizes
- Top violation types citywide - including some trends that may surprise you
50min
East Hub
All Attendees
FDNY Presents: Review & Updates
FDNY Chief Inspector Louis Cendagorta is back at RealFocus, reviewing key equipment requirements & answering your questions in person. Speaker: FDNY Chief Inspector Louis Cendagorta
45min
The Forum
Local Law 97 Compliance – What You Need To Know
Local Law 97 of 2019, as amended (LL97), is one of the most ambitious plans for reducing emissions in the nation. Under this groundbreaking law, most buildings over 25,000 square feet are required to meet new GHG emissions limits beginning in 2024, with stricter limits coming into effect in 2030. The goal is to reduce the emissions produced by the City’s largest buildings 40 percent by 2030 and to net zero by 2050. In this presentation, the Department of Buildings will provide an update on the first year or reporting, highlighting frequently seen mistakes, and clarifying common points of confusion. We’ll share key resources to support accurate reporting and guide attendees through the compliance pathways, adjustment processes, and penalty mitigation options available to buildings that may exceed emissions limits.
45min
East Hub
All Attendees
12:00
Lunch
Enjoy a well-deserved break with a delicious lunch. Network with fellow event guests and session experts while you relax & gear up for the afternoon sessions.
60min
The North Gallery
All Attendees
Unlocking Building Performance: How O&M Training Drives Efficiency
Lunch & Learn session 12:30 PM - 1:00 PM Location: The Forum Join Urban Green Council and 32BJ Training Fund for a focused lunch & learn on the power of Operations & Maintenance (O&M) training to improve building performance, reduce energy use, save money, and support compliance with NYC regulations. Learn how facilities teams can upskill with GPRO—Urban Green’s nationally recognized green building training—offered at no cost to employers for 32BJ union members. We'll share how GPRO training can even be delivered directly at your worksite, making it easy to build capacity across your team. Whether you're managing a portfolio or overseeing daily operations, discover practical strategies that deliver real results.
30min
The Forum
Building The Best Onsite Inspection
Lunch & Learn session - grab some lunch & enjoy as we share best practices! Join us as we interview expert management professionals Dena Johnson-Herrera and Will Smith and get their thoughts on must-haves in your team's onsite inspections program. We'll talk best practices, different inspection types (unit, equipment, and more), and incorporating results back into your inspections. Speakers
- Dena Johnson-Herrera, Co-Managing Director of Housing, Operations and Asset Management – Met Council
- Will Smith, Vice President, Risk Management & Special Projects - Progressive Management of NY
30min
East Hub
DOHMH Presents: Preventing & Managing Rats
Join speakers from the Department of Health and Mental Hygiene as they share best practices about rodent mitigation and pest prevention - including how to prevent costly penalties & violations.
45min
The Forum
All Attendees
All About OATH: Best Practices For Administrative Hearings
We're answering your biggest OATH-related questions during this session, including:
- A review of current processes, including the virtual-first hearing standards
- Reminders of mandatory, OATH-required actions pre-meeting
- How to prepare for an OATH hearing, including timeframes & checkpoints
- What to do post-hearing, and how to adjust for future hearings
45min
East Hub
DSNY Presents: Key Sanitation Updates & Requirements For Property Managers
Join the Department of Sanitation to review the latest regulations critical for building owners and managers, including:
- Containerization updates
- Curbside Composting expansion
- Ongoing pilot programs and scheduling
- Other important regulatory updates for NYC properties
45min
The Forum
Compliance Track
Reducing the Costs of Compliance
Whether you're focused on Local Law 97 compliance or preparing for Local Law 157 requirements, controlling costs can be hard to manage. Our expert panel discusses ways to reduce expenses and increase ROI so you can stay in compliance while keeping costs down. Kelly Dougherty, FirstService Residential Ian Motley, MPN Boilers Patrick Beesley, Runwise
45min
East Hub
02:45
Afternoon Break
Take a quick break in between sessions:
- Fuel up at Convene's all day refreshment bars
- Network with fellow attendees and our on-hand industry experts
- Visit the East Hub for a closer look at the newest SiteCompli and InCheck features
- Enjoy fun surprises before the day's final sessions
30min
The North Gallery
All Attendees
Hitting Compliance Homeruns: New Feature Fair
Our new feature fair will be open during your afternoon coffee break, where you can chat with SiteCompli's Customer Success Managers and learn more about how teams are hitting compliance home runs with our newest features.
30min
East Hub
Beginner
DOB Presents: Parking Garage Requirements & Parapet Observations
We're over halfway through the first cycle of parking structure inspections, with changes to come after it concludes in 2027. Penalties for failing to meet parking structure requirements can be steep, with monthly and annual fines. Additionally, there are ongoing annual requirements for parking structures that happen outside of the first inspections cycle. And outside of parking structures, annual parapet observations are required for several buildings citywide. Join the Department of Buildings for their review of both compliance requirements, where they'll touch on what's required for each, specific scenarios, and answer your questions in person. Speakers: Olga Suto, R.A. - Assistant Commissioner, Existing Buildings Compliance; DOB Claudia Misi, R.A. - Director of Facades and Local Law; DOB
50min
The Forum
Compliance Track
Who Does What? Required Roles & Responsibilities For Local Laws
When it comes to who on your team is allowed to perform which tasks (according to the law), it can get pretty complex. Our expert panel untangles:
- Which professionals can perform specific environmental tasks & mitigation
- The difference between a qualified person and a responsible person
- How the recent DOB site safety adjustments impact roles on your team and third party experts
- How you can keep track of who is responsible for what, for any job
45min
East Hub
SiteCompli Checkmark Awards
We're so excited to honor the best in the industry with this year's Checkmark Award ceremony. Let's celebrate the incredible work done by teams and individuals in 2025.
20min
The Forum
All Guests
CHECKMARK AWARDS 2025
We're thrilled to honor the best of the best in property operations once again in 2025. See which teams and individuals are being recognized this year:
Recognize Your Talented Team This Year!
We’re thrilled to once again honor the best of the best in property operations with SiteCompli’s Checkmark Awards!
The Checkmark Awards shine a spotlight on property operations teams and professionals who dedicate themselves to keeping residents & occupants safe, and properties in top shape. Each RealFocus, we’re honored to recognize the best of the best when it comes to property management, compliance, and innovation.
Here are the 2023 Checkmark Award winners:
- Compliance Changemaker – Artie Carminucci, Related Management
- Community Leader of the Year – Francis Synmoie, NY Residential Works
- The Pioneer Award – Luis Santiago, Fordham-Bedford Housing
- Trailblazing Team Award – DTN Management
- Organization of the Year – FirstService Residential
Below are this year’s nominees – don’t forget to get your tickets to see who will be honored at this year’s awards ceremony!
- Frank Arias – Wavecrest Management
- Melissa Bass – Douglas Elliman Property Management
- Michael Bergen – Columbia University
- KaShawn Braxton – Olshan Properties
- Lissette Chancy – LeFrak Organization
- Louis Kaplowitz – Hope Management
- Charlie Lezer – Hope Management
- Jennifer Navarro – Riverbay Corporation
- Garrett Pertsas – Con Edison
- Juan Pichardo – Green Cedar Management
- Heidi Swanson – Rocklyn Asset Corp.
- Lolita Teague – Shinda Management Corp.
- Joyce Yang – FirstService Residential
- AKAM
- Brick Property Management
- C & C Apartment Management
- Finkelstein Timberger East Real Estate
- FirstService Residential, New York
- Front Door Management
- Greater Allen Cathedral Senior Residence
- Green Cedar Management
- Met Council
- Related Management
- Parkchester South Condominium
- The Mark Hertz Group
EVENT PARTNERS
The industry’s best experts, all in one place – ready to help your team.
Event Partners
What’s better than attending RealFocus?
Being a RealFocus Partner.
We’re thrilled to join with RealFocus partners to build an exciting experience for all attendees, including in-person interactions and virtual content experiences. Learn more about how your team can be a part of this year’s event – contact mktg@sitecompli.com
MEET US DOWNTOWN
Gather with us in the heart of NYC, right across from the Fulton St. station.
One Liberty Plaza
SAVE YOUR SEAT
In-person tickets are limited, so get yours now:
REGULAR TICKETS
$195
Full Access To All Event Content
GROUP TICKETS (5+ GUESTS)
$165
Full Access To All Event Content
Access to Digital RealFocus Library
Breakfast & Lunch, and Unlimited All Day Coffee, Tea, & Snacks (That’s Right)
SiteCompli Swag & Surprises
LIMITED AVAILABILITY
LAST MINUTE
$250
Full Access To All Event Content
Access to Digital RealFocus Library
Breakfast & Lunch, and Unlimited All Day Coffee, Tea, & Snacks (That’s Right)
SiteCompli Swag & Surprises
PRICING STARTS OCTOBER 4TH
Stay tuned for additional ticketing updates for on-demand content.
Questions? Reach out to mktg@sitecompli.com
YOUR TEAM, IN FOCUS
RealFocus brings the best experts and best practices directly to your team, so you can focus on taking it all in – and having fun. Check out these moments from past events:
DON'T TAKE OUR WORD FOR IT...
MacKenzie Forsberg | Principal | Genesis Realty Group, LLC
Really informative
Very well organized – a very good day.
EVENT FAQS
Capacity is limited for this year’s event to ensure all guests have a great experience. Tickets sell quickly, so make sure to secure your team’s spots ASAP!
Specific RealFocus content will be available for ticket holders to view on-demand after the event.
We’re excited to honor more teams and individuals at this year’s Checkmark Awards! Stay tuned for nomination information coming later this Summer.
Group tickets for RealFocus can be purchased for $165 each, with a minimum of 5 tickets per order.
Group tickets have a limited capacity, so save your team’s spot now!
If RealFocus 2025 is unable to be held due to local or state regulations, and has no rescheduled date, guests may request a refund for purchased event tickets. Individual refunds are unavailable after September 30th – subject funds can be transferred to future SiteCompli events, or you can reassign your tickets to another individual by contacting mktg@sitecompli.com.
Contact the team at mktg@sitecompli.com if you have any questions – we hope to see you there!
CONTACT US
Questions about RealFocus? Get in touch:
mktg@sitecompli.com
PHONE
800.564.1152